Document imaging depends heavily on software and hardware systems working together, rather than in proprietary isolation. It's only when documents can be freely shared and easily accessed that a document scanning project has shown its worth to an organization.
The major players in the document imaging industry seem to have realized the importance of their stuff working together. This story about Kodak partnering with MMR to develop electronic medical records that work across various technology platforms is a strong example of the partner mentality's ascendancy in the document imaging industry.
By always taking into account that scanned documents must be visible and usable on a variety of machines operating a variety of software platforms, document imaging vendors can get ahead of interoperability issues before they occur.
The partner mentality helps everyone--especially the end user of document imaging technology.
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It seems as though multiple platforms are finally ending the feuding and realizing that accessibility is the key. The document platform is a microcosm of the Internet in itself. Technology that merges seamlessly encourages utilization.
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