Whenever you, as a business decision-maker, choose to implement a new technology and make it a part of your business, doubts and questions arise as to how "worth it" this technology is really going to be. Wouldn't it be better to just leave things the way they are?
In terms of document imaging as a change agent technology, there is no better example of how document imaging can change a business than what has been done by the banking industry.
Document imaging has revolutionized the banking industry at multiple levels. The "Check 21 Act," for example, said that banks didn't need to physically send checks to each other before cashing them. Now, they simply scan them and cash them.
The ATM scanning of checks is notable, too. There are even a couple initiatives in motion to allow depositors to scan checks on their home computer, and "email deposit" to the bank.
Document imaging has changed banks, and the banking industry.
Thoroughly.
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1 comment:
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