Document Imaging Entrepreneur: David Hunt

Check out this story out of Memphis, about an entrepreneur named David Hunt who recently entered the document imaging business. Mr. Hunt is a great example of the American dream in action, still alive and kicking.

While working two jobs early in his career, Hunt saved up $100,000 to start his own business, H&H Services. The venture started with only Hunt and his wife, but grew consistently and grossed $6.5 million in revenues last year. With 35 employees, H&H owns three Seattle's Best Coffee shops, a Perkins restaurant, and two Hampton Hotels.

Now Hunt is entering the document imaging business. His first two big accounts are St. Jude Children's Research Hospital and the Regional Medical Center at Memphis.

The reason we mention this story is not only to make a point about American entrepreneurship, but also to make a point about document imaging. Or, actually, two points about document imaging.

The first is that document imaging is a service more than it is a product. This is why we predict that H&H will do well in this field. Serving customers in a coffee shop is not all that different than serving customers in the office; it's all about customer service, in both places.

The second point is that document imaging is an easy sell. Lower costs, greater efficiency. That's it. That's the whole sell. Mr. Hunt said it well: "There's a lot of opportunity here." Because everybody wants lower costs, greater efficiency.

Good luck to David Hunt. And, if you are in the market for document imaging or document scanning services, consider using a service that sees its business as a service rather than a product, and look for lower costs and greater efficiency.