The Dangers of Outsourcing Document Imaging

Outsourcing document scanning and imaging to a third-party firm can be a great business decision. Often, the cost savings, efficiency, and expertise provided by outsourced document imaging services are more than worth the affordable cost.

However, there are dangers that business decision-makers must remain aware of.

First and foremost among the dangers of outsourcing document imaging are the security concerns. Document imaging outsourcing, after all, entails outsourcing documents. Some of the heaviest users (and beneficiaries) of outsourced document imaging are doctors, lawyers, and accountants. The documents handled by such people can be highly sensitive.

The second major danger of outsourcing document imaging is more vague but no less threatening. When a document imaging service does not understand the business processes of the company that has hired them, effective document management is impossible.

You are wise to ask about security and explain how your business works in detail before outsourcing a document imaging project to a third-party company.